Refund/Exchange Policy

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at itsexclusivetb@gmail.com and we will provide the return address to you.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.